FAQ Help Center
A great way to reduce customer service queries and provide answers to the most common questions.
Can’t Find Answers?
Do you provide free samples?
We can provide you with free samples.
What is the lead time?
It is usually less than 2 weeks
What are the payment methods?
You can pay us via a bank transfer, LC, and TT
Are you a manufacturer or a trading company?
We are both a manufacturer and a trading company, and our factory is located in Sbeta, Ethiopia .
How about the quality of the product?
To ensure product quality, we strictly control every step of the manufacturing process.
What is the minimum order quantity for the product?
The MOQ of the product is 100kg, and we also provide samples for you to test the product.
How is your after-sales service?
If you have any problems, we will do our best to assist you in resolving them.